FAQs

Business Process Outsourcing (BPO) is the delegation of one or more business process to third-party service provider who, in turn owns, manages and administers the selected processes, based on defined and measurable performance metrics.

• Book-keeping

• Accounts Processing

• Preparation of Personal and Corporate Tax Returns

• VAT Returns

• TDS Returns

• Service Tax Returns

• Employee Benefits Accounting & Administration

• US and IAS GAAP Accounting including preparation of final accounts

This is entirely your choice. We see ourselves as a transparent part of the process, with final delivery (review & audit) still to be done by your firm.

eSCV’s core proposition is to complement what accounting firms like yours are already doing. For example, in a busy tax season, you may augment existing staff resources to take care of the traffic peaks. Hence, retrenchment is not necessarily implied or desirable. You must view eSCV’s services as a key component that can contribute to your firms’ rapid growth & immediate cost saving.

• Ensured security on 2 levels - physical & electronic.

• For electronic data, all customer records are stored in the client server overseas.

• Communications enabled through mailing softwares.

• For physical data, Robust IT security policies and systems for better data security and protection - restrictions on data copying, regular screening of staff and password based access to systems and physical access of people is restricted.

• Strong antivirus are installed with regular updation.

• Staff informed of NDA obligations for better compliance.

Sending of documents is a simple process of scanning the required documents, saving them and uploading the files on the accounting software itself.

There are trained and qualified professionals, accountants and trainees in eSCV with strong foundations in accounting & finance. The training itself is a regular ongoing process. eSCV benefits with the experience and long-standing expertise in accounting and taxation matters. Also, training sessions are to be provided by the client companies on specific laws, language, process, software etc.

Electronic files are used for the whole process and the physical paper or files never leave your office. The electronic files remain only on your server and eSCV team gets only the rights to access data for processing the information.

• Client assistance limited to specific/ sensitive data . Training on basic language is to be provided by the client’s team.

• Use of web based tools to translate any (e.g. Danish) language/ data into English. Also, use of dictionaries and various other programs available on the web.

Understanding cultural diversity and working towards bridging the gap.

• Preference to use of the accounting software's available in English.

• After considering the demerits and merits of different software's, we used the web based software -“e-conomic”. The project started with the training on use of this software.

• We use standard software for Payroll and Accounting

• We also work on client customized software after getting necessary training on use of these softwares.

•  Language

•   GST/VAT regulations across Europe

•   Accounting processes including the software

•  Escalating unresolved issues

•  Data Security and back up  

Identifying Process flow and mapping of duties.

• Staff informed of NDA obligations for better compliance 

• Robust IT security policies and systems for better data security and protection (e.g. Restrictions on data copying and strong antivirus etc) 

• Regular evaluation of IT security policies and systems, and also random checks on employees. 

• No personal electronic devices (laptops etc) allowed in the office. 

• Restriction on bringing in or taking out any paper, printout or written documents. 

• Systems have restricted print permission, and password based access to systems.